Xact Case Manager Install & Setup Guide

Overview

This document is intended to provide instructions on how to best install and setup the Xact Case Manager addon for Act!.

Compatibility

This document is intended to provide instructions on how to best install and setup the Xact Case Manager.

Compatibility

The Xact Case Manager addon for Act! is compatible with the following versions of Act! Pro and Act! Premium:

  • Act! 12.0 (ACT! 2010)
  • and newer

Xact Case Manager addon does not integrate with the web interface in Act! Premium for Web.

Product Subscription

This add-on requires an Xact Account to use or evaluate.  Registering a new account is free and comes with a 14 days subscription, allowing unrestricted use of the product.

You can login or create an Xact Account by opening Settings inside the Tickets tab in Act contact details view.